Non-credit Bearing Training

Bridging programmes  (Category 1):

  • Customized Programmes
  • These programmes are customized on request of the customer.

Customer service programmes (Category 2):

  • Telephone Etiquette (Programme 1)
  • Telephone Etiquette (Programme 2)
  • Excellent Customer Service (Programme 1)
  • Excellent Customer Service (Programme 2)
  • Customer Service Practice – Service Quality
  • Close a deal with a customer
  • Resolve customer queries

Intercultural and other differences  (Category 3):

  • Integration / Intercultural Programme

Supervisory, management and labour relations  (Category 4):

  • Discipline in the workplace
  • Employment equity in the workplace
  • Sexual harassment in the workplace
  • Introduction to supervision
  • Office management

Computer courses  (Category 5):

  • Demonstrate basic knowledge of computers
  • Demonstrate ability to use the World Wide Web
  • Introduction to email
  • Introduction to Microsoft Word
  • Introduction to MS PowerPoint
  • Basic Excel
  • Microsoft Excel Intermediate

Life skills training  (Category 6):

  • Conflict management
  • Konflikhantering en Selfhandhawende Gedrag
  • Motivation – The power within me!
  • Introduction to health care services and an understanding of chemical dependency
  • My role in relationships
  • HIV/AIDS
  • Stress management
  • Planning & time management
  • Manage work time effectively
  • Managing basic personal finance

Sales & marketing (Category 7):

  • Sales & marketing programme
  • Fundamentals of marketing
  • Wen kopers oor
  • Practical buying workshop
  • Effective sales

Languages (Category 8):

  • Basiese taalvaardigheid in Afrikaans
  • Language acquisition courses (All eleven official languages)

Financial (Category 9):

  • Managing basic personal finance
  • Managing basic business finance
  • Finance for non-financial managers
  • Introduction to accounting

Specialization   (Category 10):

  • Professional business writing skills
  • Introduction to office administration
  • Speed reading skills
  • Business ethics
  • Understanding transformation
  • Learnership orientation for the employer and learner
  • Mentoring
  • Quality awareness
  • Business Presentation Skills
  • Introduction to small businesses
  • Introduction to environmental and pollution management
  • Understand your role in business
  • The role and functions of the employment equity committee
  • The roles and tasks of the training committee
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