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Year Programme: Public Courses for 2019:  Port Elizabeth Eastern Cape

Guest Resource Services: Public Courses for 2019:  Port Elizabeth E/C
Guest Resource Services has scheduled the following programmes in Port Elizabeth for 2019
Programme outcomes will be made available on request.
Guest Resource Services is accredited with the Service Seta decision, Nr. 0143 and Wholesale & Retail Seta Nr. 175
Registered with the Department of Education
Registered with IEB: 1685

February 2019

14 Feb Discipline in the workplace 1 day 09h00-16h00 Port Elizabeth R1,500.00
21-Feb Role & Task of the EE committee 1 day 09h00-16h00 Port Elizabeth R1,500.00

March 2019

7 Mrt Excellent customer service 1 day 09h00-16h00 Port Elizabeth R1,500.00
14 Mrt Telephone Etiquette 1 day 09h00-16h00 Port Elizabeth R1,500.00
MAY 2019
13 May Fundamentals of marketing 1 day 09h00-16h00 Port Elizabeth R1,500.00
21 May Conflict Management 1 day 09h00-16h00 Port Elizabeth R1,500.00

June 2019

12 June Introduction to MS Word 1 day 09h00-16h00 Port Elizabeth R1,500.00
13 June Basic MS Excel 1 day 09h00-16h00 Port Elizabeth R1,500.00
19 June Excellent customer service 1 day 09h00-16h00 Port Elizabeth R1,500.00

July 2019

16 July – 17 July Intermediate Excel 2 days 09h00-16h00 Port Elizabeth R3,000.00
18 July Role & Task of the EE committee 1 day 09h00-16h00 Port Elizabeth R1,500.00

August 2019

9 Aug Womans Day Breakfast 3 hrs 08h30- 11h30 Port Elizabeth To be confirmed
22 Aug The Enchanted Organisation 1 day 09h00-16h00 Port Elizabeth R1,500.00

September 2019

11 Sept Excellent customer service 1 day 09h00-16h00 Port Elizabeth R1,500.00
18 Sept Professional relationship in the workplace 1 day 09h00-16h00 Port Elizabeth R1,500.00

October 2019

10 Oct Telephone Etiquette 1 day 09h00-16h00 Port Elizabeth R1,500.00
16 Oct Bosses day Breakfast 4 hrs 08h30 – 12h30 Port Elizabeth To be confirmed
24 Oct Prioritise Time and Work for Self and Team 1 day 09h00-16h00 Port Elizabeth R1,500.00

November 2019

13 Nov Assertiveness 1 day 09h00-16h00 Port Elizabeth R1,500.00
20 Nov Understand your role in business 1 day 09h00-16h00 Port Elizabeth R1,500.00
In-house training can also be presented.
Programmes can be customized (within reasonable parameters) to suit the needs of the customers.
Training programmes are either attendance courses or credit bearing skills programmes.
Our credit bearing courses include written and oral communication and certain mathematical Unit Standards.
For the credit bearing skills programmes a Portfolio of Evidence (PoE) needs to be completed in to be assessed by a constituent assessor.
We also offer behavioral change training.
If it happens that Guest Resource Services does not receive 6 bookings per programme, the programme will be postponed, and you will be advised accordingly.
A cancellation fee of 25% will be charged, should the booking be cancelled.
Contact us for further details to assist you with the implementation of Learnership in your company.
Address (PE):  BNA Storage Rentals, 149 Kempston Road,
Postnet Suite 156, Private Bag X3, BEACON BAY, 5205
Contact Details:  Tel no:  061 315 5605 / 074 206 6555   Fax no:  086 621 2480
Contact people:  Shelley Botha and Lusaan Bekker
E  Mail:  shelley@guestresources.co.za
Visit our web – site www.guestresources.co.za
Be assured of our best service at all times.