Accredited Skills Training

Learning Programme against accreditation

US ID	Unit Standard Title	NQF Level	Credits

Sales Assistant
258160	Demonstrate knowledge of products in own area of operation in a Wholesale &Retail environment	3	8
258162	Sell products to customers in a Wholesale & Retail outlet	3	12
Total			20

Cashier / Till Operator / Checkout operators
114889	Record transactions	2	8
114894	Process payment at a Point of Sales (POS)	2	10
114903	Interact with customers	2	8
Total			26

Shelf Packer Store Assistant
114891	Count Stock for a stock-take	2	5
114903	Interact with customers	2	8
114906	Mark merchandise and maintain displays	2	10
Total			23

Retail Supervisor
118028	Supervise customer service standards	4	8
118029	Supervise housekeeping and hygiene in a store	4	6
118037	Supervise sales performance	4	8
Total			22

Store Person
114895	Define the core concepts of the wholesale and retail environment	2	10
114912	Maintain a safe and secure wholesale and retail environment	2	10
117887	Complete basic business calculations	2	5
Total			25

FMCG Merchandiser
258155	Explain the factors that impact on the bottom-line of a Wholesale and Retail unit	3	10
258215	Present a visual display in a wholesale or retail outlet	3	8
258217	Evaluate a visually merchandised display	3	12
258221	Explain the role of visual merchandising in the organization	3	4
Total			34

Retail Supervisor (Team Supervision)
242811	Prioritise time and work for self and team	4	5
242815	Apply the organisation's code of conduct In a work environment	4	5
242819	Motivate and Build a Team	4	10
254596	Manage time keeping records	4	5
	Total		25

Retail Manager (Operational Finance)
255500	Manage procedures that increase the nett income of a wholesale and retail outlet	5	5
255497	Manage stock holding procedures in a wholesale and retail unit	5	6
255499	Manage shrinkage and losses in a wholesale and retail unit	5	12
	Total		23

Retail Manager Staff Recruitment and Development
10980	Induct a new employee	4	6
12140	Recruit and select candidates to fill defined positions	5	9
	Total		15

Retail Manager
242811	Prioritise time and work for self and team	4	5
252034	Monitor and evaluate team members against performance standards	5	8
	Total		13

Retail Manager (Chain Store) ( Team Management) Level 4
14667	Describe and apply the management functions of an organisation	4	10
242819	Motivate and build a team	4	10
242821	Identify responsibilities of a team leader in ensuring that organizational standards are met	4	6
	Total		26

Coaching
117871	Facilitate learning using a variety of given methodologies	5	10
	Total		10

Service Station Attendant Forecourt Service
114896	Receive stock	3	12
114889	Record transactions	2	8
256599	Perform vehicle maintenance	2	10
	Total		30

Dispatch and Receiving Clerk (DC)
117901	Receive stock into a DC	3	15
117891	Dispatch stock from a DC	3	12
	Total		27

Introduction to use World Wide Web
7573	Demonstrate ability to use World Wide Web	2	3

Introduction to Microsoft Word
116938	Use a Graphical User Interface (GUI) based word processor to create and edit documents	1	4

Introduction to Microsoft Excel
116937	Use a Graphical User Interface (GUI) based spreadsheet application to create and edit spreadsheets	2	4

Introduction to E-mail
7571	Demonstrate the ability to use electronic mail software to send and receive messages	2	3

Microsoft Excel Intermediate
116937	Use a Graphical User Interface (GUI) based spreadsheet application to create and edit spreadsheets	2	4
116943	Using a Graphical User Interface (GUI) based spreadsheet application, enhance the functionality and apply graph/charts to a spreadsheet	4	3
	Total		7

Intro to computers
9532	Demonstrate basic knowledge of computers	3	6

Guest Resource Services is accredited for a number of NQF 1 unit standards (awaiting accreditation for the full qualification) Guest Resource Services also offers the following credit-bearing skills programmes courses under a licencing agreement with Assessment College:

Assessor Training
Moderator Training
Skills Development Facilitator Training