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People Over Tech: Why Human Connection Is the Real Advantage in 2026 | Dr Carin Stoltz-Urban

In a world where AI and automation are transforming how we work, one question matters more than ever: What can’t be replaced by technology?

In this powerful masterclass, Dr Carin Stoltz-Urban explores why human connection remains the ultimate competitive advantage in 2026.

Through real-life stories and practical insights, she unpacks:

• Why technology enhances performance but cannot replace people

• The role of human experience in customer loyalty and trust

• How AI amplifies both strong and weak organisational systems

• Why connection, empathy, and trust drive real business impact

This session is a must-watch for leaders, educators, and professionals navigating the balance between technology and the human experience.

Key takeaway: People don’t remember systems. They remember how you made them feel.