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Governance in the Real World: The Human Side of Good Governance | Zahra Cassim

Good governance is about more than policies, procedures and boardroom decisions. At its heart, it is about people, accountability and the ability to make responsible decisions in imperfect circumstances.

In this insightful masterclass, Zahra Cassim explores the human side of governance, drawing on real-world leadership experiences to unpack the challenges, behaviours and decisions that shape effective governance.

Through practical examples and personal reflections, she explores:

• The shared responsibilities of boards and executive management

• Why accountability and effective risk management are essential to organisational sustainability

• How leadership behaviour, power dynamics and personalities influence boardroom decisions

• The importance of ethical leadership, sound judgement and constructive disagreement

• How to navigate uncertainty, manage difficult stakeholders and make informed decisions under pressure

• Why self-awareness, active listening and reflection are essential to responsible leadership

This session offers valuable insights for board members, executives, company secretaries, governance professionals and leaders seeking to strengthen organisational effectiveness and integrity.

Key takeaway: Good governance is not about perfect people, perfect information or perfect circumstances. It is about making responsible decisions in imperfect circumstances.