Practical learning for people, teams and organisations

Our attendance training programmes are designed to develop practical workplace skills, strengthen professional capability and support personal and organisational growth.

Training can be delivered face-to-face, with selected programmes also available with online learning and LMS-based certification.

Explore our training academies below.

Leadership & Management Academy

Develop the confidence, skills and mindset required to lead people effectively.

Training Programmes

• Introduction to Supervision

• Three Tiers of Leadership Readiness

• Mentoring

• Public Speaking

• Supervising Sales Performance

• Team Management

• Leadership Development

• Three Tiers of Leadership Readiness

  • Tier 1 – Responsibility

  • Tier 2 – Self-Management: Take Charge

  • Tier 3 – Leadership Character

Delivery: Face-to-face
Selected programmes: Online LMS certification available

Customer Experience Academy

Build stronger customer relationships and develop the skills needed to deliver exceptional service.

Training Programmes

• Excellent Customer Service

• Telephone Etiquette

• Resolving Customer Queries

• Effective Sales

• Closing a Deal with a Customer

• Fundamentals of Marketing

• Delight the Customer

Delivery: Face-to-face
Selected programme: Online LMS certification available

Business Operations Academy

Strengthen the everyday professional, administrative and communication skills that keep organisations running effectively.

Training Programmes

• Office Management

• Office Administration

• Office Etiquette

• Professional Business Writing

• Business Presentations

• Communication Skills

• Speed Reading

• Onboarding Programme

Delivery: Face-to-face
Selected programmes: Online LMS certification available

Digital Skills Academy

Build essential digital confidence for today’s workplace.

Training Programmes

• Internet (World Wide Web)

• Email

• Microsoft Word

• Microsoft PowerPoint

• Microsoft Excel – Introduction

• Online Security Awareness

Delivery: Face-to-face
Selected programmes: Online LMS certification available

Workplace Excellence Academy

Develop the professional standards, workplace awareness and resilience needed to thrive in today’s working environment.

Training Programmes

• Business Ethics

• Quality Awareness

• Discipline in the Workplace

• Disciplinary Code and Procedures

• Sexual Harassment

• Understanding Transformation

• Learnership Orientation

• Hang in There – The Art of Bouncing Back (Resilience)

Delivery: Face-to-face
Selected programme: Online LMS certification available

Personal Growth Academy

Support personal effectiveness, resilience and growth both inside and outside the workplace.

Training Programmes

• Motivation

• Stress Management

• Planning & Time Management

• Managing Work Time Effectively

• Workplace Readiness

• Conflict Management

• The BEST ME – Empower and Evolve

Delivery: Face-to-face
Selected programmes: Online LMS certification available

Business Success Academy

Develop practical business knowledge and the skills required to contribute to, manage or grow a successful business.

Training Programmes

• Introduction to Small Business

• Understanding Your Role in Business

• Business Finance

• Personal Finance

• Finance for Non-Financial Managers

• Strategic Management

• Develop Critical Thinking Skills

• Problem Solving

• Project Management

Delivery: Face-to-face
Selected programmes: Online LMS certification available

Looking for training for your organisation?

GRS can support organisations with practical training programmes designed around their people, workplace requirements and development objectives.

Whether you need leadership development, customer service training, digital skills, workplace excellence or business capability development, our team can help you identify the right training solution.

ENQUIRE ABOUT TRAINING

* Training availability, delivery options and LMS certification may vary by programme. Contact GRS for the latest programme information and delivery options.