US + NQF

Unit Standard Title

Credits

Block 1

Core

C

117925 (2)

Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner

3

Electives

E

258883 (1)

Use generic functions in a Graphical User Interface (GUI) environment

4

Language

F

13915 (3)

Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace

4

Block 2

Core

C

117924 (2)

Use Graphical User Interface (GUI)-based word processor to format documents

5

Core

C

119078 (3)

Use Graphical User Interface (GUI)-based to enhance a document through the use of tables and columns

5

Electives

E

258898 (3)

Review and create a document using Graphical User Interface (GUI)-based work processor

7

Block 3

Core

C

116942 (3)

Use Graphical User Interface (GUI)-based word processor to create merged documents

3

Core

C

116937 (2)

Use Graphical User Interface (GUI)-based spread sheet application to create and edit spread sheets

4

Core

C

116940 (3)

Use Graphical User Interface (GUI)-based spread sheet application to solve a given problem

6

Electives

E

258879 (3)

Change the appearance of a spread sheet

3

Core

C

116943 (4)

Use Graphical User Interface (GUI)-based spread sheet application, enhance and apply graph/chart to a spread sheet

3

Electives

E

258876 (4)

Work with spread sheets

3

Block 4

Core

C

117923 (2)

Use Graphical User Interface (GUI)-based database presentation application to prepare and produce a presentation according to a given brief

5

Core

C

116930 (3)

Use Graphical User Interface (GUI)-based presentation application to enhance presentation appearance

5

Electives

E

258880 (3)

Utilise special features to enhance presentations

3

Block 5

Core

C

116935 (2)

Enhance edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application

2

Core

C

116945 (2)

Use electronic mail to send and receive messages

2

Electives

E

258897 (2)

Apply electronic messaging and calendar application

2

Electives

E

114984 (3)

Manage electronic mail in a business environment

2

Core

C

116931 (2)

Use Graphical User Interface (GUI)-based web-browser to search the Internet

4

Core

C

115391 (4)

Demonstrate an understanding of the use of the internet and the world-wide-web

3

Block 6

Core

C

116936 (3)

Use Graphical User Interface (GUI)-based database application to work with simple databases

3

Electives

E

117927 (4)

Use Graphical User Interface (GUI)-based database application to solve a given problem

6

Block 7

Maths

F

9010 (3)

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the contexts of relevant calculations

2

Maths

F

9012 (3)

Investigate life and work-related problems using data and probabilities

5

Maths

F

9013 (3)

Describe, apply, analyse and calculate shape and motion in 2-and-3-dimentional space in different contexts

4

Maths

F

11241 (3)

Perform basic business calculations

6

Maths

F

7456 (3)

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues

5

Block 8

Language

F

8968 (3)

Accommodate audiences and context needs in oral/signed communication

5

Language

F

8973 (3)

Use language and communication I occupational learning programs

5

Language

F

8970 (3)

Write texts for a range of communicative contexts

5

Language

F

110023 (4)

Present information in report format

6

Core

C

114076 (4)

Use computer technology to research a computer topic

3

Total Credits

133

US + NQF

L

Unit Standard Title

Credits

Core

C

114636

3

Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment

6

Core

C

14913

3

Explain the principles of computer networks

5

Core

C

14927

4

Apply problem solving strategies

4

Core

C

10313

4

Comply with service levels as set out in a Contact Centre Operation

10

Core

C

14908

4

Demonstrate an understanding of testing IT systems against given specifications

6

Core

C

14926

4

Describe information systems departments in business organisations

3

Core

C

14921

4

Describe the types of computer systems and associated hardware configurations

6

Core

C

14917

4

Explain computer architecture concepts

7

Core

C

14944

4

Explain how data is stored on computers

7

Core

C

252210

4

Handle a range of customer complaints

4

Core

C

14963

4

Investigate the use of computer technology in an organisation

6

Core

C

14920

4

Participate in groups and/or teams to recommend solutions to problems

3

Core

C

14919

4

Resolve computer user’s problems

5

Core

C

14938

4

Resolve technical computer problems

5

Fundamental

F

119472

3

Accommodate audience and context needs in oral/signed communication

5

Fundamental

F

119457

3

Interpret and use information from texts

5

Fundamental

F

119467

3

Use language and communication in occupational learning programmes

5

Fundamental

F

119465

3

Write/present/sign texts for a range of communicative contexts

5

Fundamental

F

12154

4

Apply comprehension skills to engage oral texts in a business environment

5

Fundamental

F

9015

4

Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems

6

Fundamental

F

119462

4

Engage in sustained oral/signed communication and evaluate spoken/signed texts

5

Fundamental

F

119469

4

Read/view, analyse and respond to a variety of texts

5

Fundamental

F

9016

4

Represent analyse and calculate shape and motion in 2- and 3-dimensional space in different contexts

4

Fundamental

F

7468

4

Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues

6

Fundamental

F

119459

4

Write/present/sign for a wide range of contexts

5

Electives

E

14947

3

Describe data communications

4

Electives

E

14937

4

Apply the principles of supporting users of local area networks

7

Electives

E

14942

4

Demonstrate an understanding of computer network communication

9

Electives

E

14945

4

Describe and install computer printers

2

Electives

E

14953

4

Install a local area network

10

Total Credits required

163