Logo of "guest resource services" featuring a stylized map of Africa, symbolizing RPL and training for differently abled learners.

Soft Skills Training

Bridging programmes:

  • Customized Programmes
  • These programmes are customized on request of the customer.

Customer service programmes:

  • Telephone Etiquette 
  • Excellent Customer Service 
  • Close a deal with a customer
  • Resolve customer queries

Intercultural and other differences:

  • Integration / Intercultural Programme

Supervisory, management and labour relations:

  • Discipline in the workplace
  • Employment equity in the workplace
  • Sexual harassment in the workplace
  • Introduction to supervision
  • Office management
  • Office Etiquette
  • Disciplinary Code & Procedures

Computer courses:

  • Demonstrate ability to use the World Wide Web
  • Introduction to email
  • Introduction to Microsoft Word
  • Introduction to MS PowerPoint
  • Basic Excel
  • Microsoft Excel Intermediate

Life skills training:

  • Conflict management
  • Motivation – The power within me!
  • HIV/AIDS
  • Stress management
  • Planning & time management
  • Manage work time effectively
  • Managing basic personal finance
  • Work-Readiness Programme
  • Communication

Sales & marketing:

  • Supervise Sales Performance
  • Fundamentals of Marketing
  • Sales & Marketing Program
  • Effective Sales

Financial:

  • Managing Basic Personal Finance
  • Managing Basic Business Finance
  • Finance for Non-Financial Managers

Specialization:

  • Professional Business Writing Skills
  • Introduction to Office Administration
  • Business Ethics
  • Understanding Transformation
  • Learnership orientation for the employer and learner
  • Mentoring
  • Quality Awareness
  • Business Presentation Skills
  • Introduction to Small Businesses
  • Understand your role in business
  • The role and functions of the employment equity committee
  • The roles and tasks of the training committee
  • Public Speaking
  • Enhanced Organisation
Choose Us To Be Your Educational Family

We are not a quick fix instead we enter a long-term relationship when you invest your life-long educational journey with us.

 

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